Marketing and Sales

Marketing vs Sales
The gap between marketing and sales is often a small crack in small organizations. However, that gap is more like a wide gulf in large organizations. The size difference is a result of the broad definition of marketing. We believe, in short, marketing enables sales to happen. Marketing includes all the things that lead someone to be ready to make a purchase. Is a brochure sales? No. Can it enable sales? Yes.
Marketing helps generate sales. If someone comes across your brochure and then picks up a phone and calls you or visits your website to buy something – then mission accomplished! It helped create sales. Where this line gets fuzzy are things like eCommerce websites. Where does the line get drawn there? There are many elements of marketing on an eCommerce website: the photos, the copy, the branding, and the way the website works. But the actual transaction is sales. 

Why does this matter? It’s important to know who is responsible for what. If your sales teams need something to help enable sales, marketing should be responsive to that. If it’s a new sales slide show or a new landing page on the website, those are tools that marketing can provide to help sales be successful.
Working with an outside marketing agency can be self-defeating if you are horrible at sales. Bad sales skills can kill good marketing. Likewise, bad marketing slows good sales. To help everyone be successful, we need to ensure open communication between marketing and sales. We need to help ensure each part is doing a good job with their tasks and that they are not afraid to ask for help.
In each organization, it is important to break down the goals of each department. In marketing, is the goal to generate leads for sales to then follow up with? Is it to grow the public perception of the organization? Is it to generate eCommerce sales? In your organization, it will be important to specify where sales and marketing mesh and who is responsible for what. The smaller the organization, the more cross over happens, especially when the CEO/Owner is responsible for all of it. 

 

This blog post is a portion of Attention and Action. The book walks you through the marketing process that Adelsberger Marketing follows with its clients. You can read this book for free as a blog on the Adelsberger Marketing website or purchase on Amazon.com.

Introduction

The simplest definition of marketing that I have is this: Marketing is the effort of getting someone’s attention and motivating them to take your call to action/goal.

Continue reading

Facebook Vs. Apple

Why is Apple releasing a privacy-focused update and why is Facebook spending enormous amounts of money to object? It affects the core of both of their business models. 

Apple has positioned itself as the privacy champion in the digital space. I do believe this will be a winning bet for the company to make. And much like other seismic shifts Apple makes expect the other tech companies to follow suit after Apple has set the standard. Also, while this may seem like a moral high ground move, it is ultimately a business decision. 

With the release of iOS 14.5 Apple is taking the first big shot in the tech world against the way the system of internet advertising has been run. Here is a summary: 


-iOS is on somewhere between 40-60% of the smartphone market in the US.

-The way iOS addresses things will affect how others in the space behave.

-iOS14.5 has a privacy update that does not allow apps to track you unless you opt-in. 

-Previously apps would track you by default, now they require permission to track from the default. 

-Facebook and the internet has almost always worked on an opt-out model, so you were by default being tracked.

What it’s not: 

The end of Facebook advertising. You can still target those who are already your customers with permission. This primarily affects third party advertisers like companies that most people have never heard of. Facebook will still have lots of data on its users to use for targeting but third-party sites may have less info to work off of. 

What the results of this going to be? 

More paid apps, less targeted advertising, more privacy online, more income for Apple via the app store and less income for Facebook and other digital advertisers. Delayed results and less accurate results from ad campaigns. 

What to do?

If you are running eCommerce conversions or app conversions, read up more on Facebook’s news releases. If you are running web conversions, be sure to verify your domain. Consider investing in Email Marketing and Google ads as we are unsure of how much damage this will do to Facebook ad campaigns. 

 

For further reading:
Facebook Releases- https://www.facebook.com/business/help/331612538028890?id=428636648170202

Apple Releases- https://developer.apple.com/app-store/user-privacy-and-data-use/