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Social Media #Win or #Fail: Gillette
This month in social media #win or #fail: Gillette Razors. I am classifying it is as a #FAIL (But Gillette if you are reading this
Kevin Adelsberger
The Adelsberger Marketing Blog
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A pound of cure in a bad customer experience (Pt. 2)
In a pervious post I looked at what an Ounce of Prevention might look like in preventing a bad customer experience. (You can read
Kevin Adelsberger
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Customer Spotlight: Madison County CASA
I had the pleasure of creating a new website, banner, and video for Madison County CASA. This project was extremely enjoyable for multiple reasons: great
Kevin Adelsberger
Blog
How we got 7k organic reach…over night.
Great content is the king of the internet. But by defining it as great means that it is rare. Do not expect to make great
Kevin Adelsberger
Blog
An ounce of prevention in customer experience!
(This blog post is predicated on the understanding that you or your business will fail at delivering a product or customer service occasionally. If
Kevin Adelsberger
Blog
Social Media Fail: Facebook Privacy Hoax
This months social media fail comes from a hoax that circulated recently. A rash of posts starting coming across my news feed last week. The
Kevin Adelsberger