Here is a little heartwarming social media win for the holidays. (Hat tip to Lanie Sewell for sharing this with me.) OskKosh B’gosh hired an

We have already talked about the three other P’s: product, price, and promotion. We come to the last P: place. Place has to do with

In honor of the election my social media win or fail for this month is a win by Gerald Daughtry. Gerald Daughtry is running for

We have already talked about: Price and Product. Now it is time to talk about the most fun portion, the Promotion. Promotion is the act

Sometimes a win for someone is a fail for someone else. When the Michigan Wolverines took on the Rutgers Scarlet Knights the game, if you

I believe every interaction with a customer is an opportunity to make a stark raving fan. Stark raving fans are really good for business and